Letters can take up to two weeks to arrive, but typically arrive in about seven business days.
Our delivery partners may experience delays due to a number of factors, including Covid-19 protocols and distribution schedules, which may result in the app showing "In Transit" for some time. Our tracking information comes from the post office, so we're only able to track when your letter reaches the facility, not when your loved one actually receives it.
How come this memory lane tracking is no longer available since the new UI and update? this feature was fantastic. Now you can't check tracking or preview mail being sent.
Hello I don't understand why we can not see the letters or pictures we have sent to our love ones anymore. It has the option of History but does not allow me to see my letters postcards or pictures that I have sent. If there is a reason please explain I would really like to understand this situation. Thank you
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