Anybody who is older than 13 years old and is either visiting the facility or joining a video call with an incarcerated person needs to create a Connect account.
Everybody who is older than 13 who is visiting a facility or will be on a video call needs to create an accounts.
Minors 12 years old or younger do not need to create a Connect account and can be added as minors.
Minors 13 years old to 18 years old must create a Connect account, but they will not be prompted to submit their photo IDs like adult users.
Comments
4 comments
He's at New River Valley Regional Jail Dublin Virginia 24084
I have no computer other than desktop. Does that mean that I cannot schedule an in-person visit?
Thank you, Darvin Yoder
I'm with you on that one; the only thing I own is a desktop. Is there anyway I can connect with my love one.
A Samsung Android Galaxy phone can I use it
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