Why is my visitor request pending?

The facility is responsible for approving all visitors to the facility.

If your request is 'pending', then that means the facility still needs to approve your request. Please be patient as the facility may take several business days to approve you as a visitor. Ameelio cannot approve visitors.

Below you can see an image what it will look like on your phone if your visitor request is pending. In the example below you can see that the connection with Michelle is 'Pending', but the connection with Cedric is 'Approved'.