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  1. Ameelio Team
  2. Connect App (Video and In-Person Visitation)
  3. Troubleshooting: My Video Call Didn't Work

Troubleshooting: My Video Call Didn't Work

  • My video call was freezing a lot
  • I couldn't see or hear my loved one
  • My loved one couldn't see or hear me
  • My audio was too quiet
  • There was another issue with my call
Ameelio Team
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